SATISFACTION GUARANTEE

COCOKIND 45-DAY SATISFACTION GUARANTEE

At Onekind.25, Inc. dba Cocokind ("Cocokind"), we stand behind our products and quality controls. If for any reason you are not satisfied with a Cocokind product you purchased from our website or one of our authorized sellers in the United States, you may request a refund or replacement product within 45 days of the date of purchase.

Please note that because we are unable to control the quality of our products sold by unauthorized sellers, unless otherwise prohibited by law, the Satisfaction Guarantee is not available for products purchased from unauthorized sellers, including unauthorized internet sites. The Guarantee is also limited to original, end-user purchasers in the United States.

How To Claim The Guarantee

To submit a Guarantee request, please email info@cocokind.com and have information available regarding where and when you purchased your product. You may also be asked to provide proof of purchase, submit photos of your product or its packaging, mail the unused portion of your product to Cocokind, or provide other information to assist Cocokind in processing your request.

You must submit your Satisfaction Guarantee request within 45 days of the date of original purchase. Please note that you are responsible for costs incurred in mailing your product and proof of purchase.

Guarantee Guidelines

Cocokind reserves the right to verify information, require a valid proof of purchase, and to deny Satisfaction Guarantee requests in its discretion in cases of suspected fraud or where Cocokind concludes that the purchaser has abused the Satisfaction Guarantee. Cocokind may amend or terminate the Satisfaction Guarantee at any time without notice.

If you have any questions regarding whether a seller is an authorized seller of our products, please email info@cocokind.com.

Effective: 6/1/24